You have seven seconds to make a good impression and it starts with your voicemail greeting.
Contents1. Go Unscripted2. Loud background noise3. Not speaking clearly4. Have a long greeting5. Do not smile when you speak6. Be like everyone elseAvoid these common voicemail greeting mistakesVoicemails are the customer's first point of contact with your business, which means you want to create a clear, professional, and helpful introduction. You may have had trouble producing a good voicemail greeting, but you're not sure what's missing.
Sound like you? Don't worry, you've come to the right place. Here are the six most common voicemail greeting mistakes.
A major mistake with professional voicemail greetings is if you don't have a script.
Be sure to write your greeting and edit it until you and your team are happy with it. You should repeat the greeting several times until you sound confident. And don't forget to mention who you are. Many companies forget to clearly state who the company is, as this reassures the caller that they have the correct number.
Along with a voicemail greeting script, companies also need to consider sound quality. Find a quiet room where you can record and make sure no one bothers you during the time. Otherwise, your voicemail may pick up loud sounds that don't sound professional.
Whatever types of greetings you use, it is important to speak clearly. Unlike when chatting with friends, you have to slow down your sentences and speak words. If you're having trouble getting into the zone, practice deep breathing, try different tongue twisters, and repeat the greeting until it's perfect.
Does your company often have long presentations? Next, start updating the voicemail greetings to be succinct.
You want to serve customers quickly, which means you need to say who you are and the name of your business in order to receive messages from customers.
Sure, recording business voicemail greetings isn't always fun, but you should sound like you're having fun. Although it sounds strange, smile when you record because it changes the pitch of your voice. As a result, you will look positive, which will leave a good first impression.
You've probably heard hundreds of professional voicemails and you'll notice they sound similar. But don't be afraid to experiment and add a touch of your personality. For example, you can add a fun fact about your business or include a promotion, especially if it's during the holidays.
When you make the greeting more memorable, it increases the chances of a customer coming back to you. You should also update the greeting regularly, especially if you go on vacation or something major has changed.
Hopefully, after knowing the common voicemail greeting mistakes, you will know which ones to avoid.
Be sure to create a script, create a memorable greeting, and reduce the amount of background noise. You should also smile when you speak and write a succinct greeting so as not to deter customers. Good luck!
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