Even if all the reasons to feel good at work come together, it is logical to sometimes see conflicts arise between colleagues:personalities that spark between them, competitiveness pushed to excess or oversized ego are all character traits that can shatter the kind established order. The first phase of a resolution of the conflict remains the acceptance of this situation:nothing could prevent that the events degenerate in view of the current context (starting postulate of the dispute).
If the altercation could not be managed before things got worse and the situation exploded, you have to react quickly so as not to let the pressure build up too much. You will have to understand the nature of this conflict, how things could have come to this without expecting the same from your colleague:if he can also question the situation, assume that you are the only one thinking this way , so as not to find yourself in the water.
There is no point in yelling at each other:beyond a certain threshold of decibels, we no longer hear each other and nothing positive can come of it. Take on two neutral witnesses and lock yourself in a room apart from the rest of the company. Keep calm (even if the opposing party continues to vociferate):it is by remaining calm that you will play the right cards. Discuss, put the problem on the table, exchange your arguments:if you arrive at a win/win compromise, the problem will stop there. Otherwise, you'll have to work extra hard to solve this problem.
If you are unable to resolve the conflict and resentments persist, do not hesitate to call on a person of authority who will play the mediator and allow you to arbitrate the situation. Whatever your functions in the company, always choose someone who is above you hierarchically speaking:this figure of firmness will seek the satisfaction of both parties and thus avoid arbitrary approval. A person outside the conflict will know how to keep an objective look at the situation and will know how to direct the conversation in the right direction.
Once the situation has been exposed, the time has come to resolve this conflict so that everyone can get back to their work and keep moving forward. You and your colleague (more or less) satisfied must resume your usual routine:of course, it is often after this kind of ordeal that you test the strength of your solidarity between employees. Do not panic if you never really find the same agreement, other colleagues are there to support you. But for your well-being and that of the company, do not fall back into the vice of wanting to hurt others at the slightest opportunity:a mature attitude will be much more appreciated by others and much more livable for you on a daily basis.
